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How do I get an Email address Article rated 3.1/5.0
Customers must request email addresses either by telephone or by email to info@gozoom.ca
What is my email password ? Article rated 3.3/5.0
goZoom doesn't 'know' your email password we can only reset it for you. If you are attempting to log into Webmail please make sure that you are using your complete username (e.g. <yourname@gozoo...
How do I Change My Email PASSWORD ? Article rated 3.1/5.0
Please see the following link on the 1and1 website. http://faq.1and1.com/e_mail/webmail/20.html
Why can't I send Email? Article rated 3.2/5.0
In order to SEND email you must have SMTP Authentication enabled. Instructions to enable SMTP authentication are included in ALL goZoom Email Account information emails (the email that you recieved w...
Webmail is SLOW Article rated 3.2/5.0
goZoom's Webmail system uses HTTPS and may perform slowly on some PC's / Internet connections. It is STRONGLY recommended that the customer us an Email Client such as Outlook Express, Thunderbird, ...
Webmail does not load / email attachments don't work Article rated 3.1/5.0
Webmail 2.0 requires Internet Explorer Version 7 or newer. Problems with Webmail loading may be realted to an unsupported Web browser - please ensure that you rare using IE 7 or newer. Also cached...
Unable to open Invoice Document (PDF) Article rated 3.2/5.0
Microfost Outlook displays an error message indicating that attachements have been disabled to safeguard the computer. To change your email security settings to download our invoice please do the f...
What are the Email Server Settings? Article rated 3.2/5.0
gozoom's email server settings are as follows: Mail TYPE "POP3" Incoming Mail Server pop.1and1.com Outgoing Mail Server smtp.1and1.com Incoming mail server Port # 110 ...
Email error "No Socket Error socket 10013" Article rated 3.1/5.0
This error typically indicates that your computer is not able to open the SMTP port (# 25). This error is common on Machines that "hibernate" or Enter Power Savings mode. The fast fix ...
How do I forward my goZoom email ? Article rated 3.1/5.0
If you're having trouble with these steps they are illustrated here http://www.gozoom.ca/images/general/howtoredirectemail.jpg To redirect your goZoom email to another email account do the Followin...
How do I setup email on My Blackberry Article rated 3.2/5.0
Please see our FAQ for various supported eMail Clients here : http://faq.1and1.com/e_mail/setting_up_email_clients/index.html
How do I setup email on my iPhone Article rated 3.1/5.0
Please see our FAQ for various supported email clients : http://faq.1and1.com/e_mail/setting_up_email_clients/index.html
How do I set up email using (assorted email clients/programs) Article rated 3.3/5.0
You can find all of the email client setup instructions here : http://faq.1and1.com/e_mail/setting_up_email_clients/index.html

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