goZoom.ca - Help!
Knowledgebase
goZoom.ca > goZoom.ca Support > Knowledgebase

Email error "No Socket Error socket 10013"

Solution This error typically indicates that your computer is not able to open the SMTP port (# 25).

This error is common on Machines that "hibernate" or Enter Power Savings mode. The fast fix is a reboot of the machine and try again.

If it still fails then it could be becuase of an antivirus program - in that case the easiest work around is to change the SMTP port number from 25 to 587 which is the alternate port for SMTP mail.

You will need to restart Windows Mail after you change the port number.
 
Was this article helpful? yes / no
Article details
Article ID: 18
Category: eMail
Date added: 2010-03-09 08:44:57
Views: 1979
Rating (Votes): Article rated 3.1/5.0 (34)

 
<< Go back

Powered by Help Desk Software HESK™