Help!
Check here for Answers, or to Request Support
You can look into our Knowledge Base, for answers to most common questions; like setting up email, configuring a router, or basic troubleshooting
There are also Frequently Asked Questions by topic listed below
- All about Email
- All about DSL
- All about Wifi (in-home wireless) and routers
- All about Fixed Wireless
If you need more help please Submit a Ticket to the Helpdesk or contact us via email.
You can also call us at 877(613)-622-0093.
If you have been asked to download our remote help application please click here
NOTE you must contact goZoom prior to downloading the RemoteHelp application
Community
Services
NEWS
- 10 Oct 11 goZoom Commercial Highspeed service now available in Arnprior and Renfrew
- 10 Oct 11 Increased upload speed and no more 'Burst' for ALL LOS clients
- 30 Jun 11 goZoom Announces New Ottawa River HotSpot System
- 30 Jun 11 goZoom Fixed Wireless Service is now available in the Barr Line area of Bromley Township
- 30 Jun 11 goZoom Fixed Wireless Service is now available in Norway Bay QC
- 10 Jun 11 goZoom Announces Licenced Fixed Wireless Highspeed service is now available in Renfrew and Arnprior
- 01 Apr 11 Kinburn tower is UP. goZoom Highspeed Internet Service is now Available in the village of Kinburn
- 25 Feb 11 Burnstown Road tower is UP. goZoom Highspeed Internet Service is now Available from Canaan Road to Pucker St.
- 12 Feb 11 Stone Road tower is UP. goZoom Highspeed Internet Service is now Available in Balsam Hill, Pinnacle hill Road South, South McNaughton Rd, Reid Rd, Butler Rd, Campbell Line, and Highway 60 from Cotieville to Northcote.
- 07 Dec 10 goZoom announces plans to exit the DSL Service market
- 06 Dec 10 Mayhew tower is UP. goZoom Highspeed Internet Service is now Available in the Mayhew area(Gillan at HWY 17)
- 30 Nov 10 Renfrew tower is UP. goZoom Highspeed Internet Service is now Available in the town of Renfrew