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Highspeed Internet Sold Here!

January 13 2012 goZoom provides finalized DSL prices to affected customers

On 13/01/2012 11:31 AM, Ian Fraser wrote:

If you are receiving this email, this information concerns you. PLEASE READ CAREFULLY

Hello

Please find below our new DSL Pricing structure.

Customers will be automatically integrated to the Plan that best suites their utilization based on 2011 PEAK utilization.

Overage fee of .50 / Gigabyte will be applied to all overages.

If you have any questions about the plan assignment please contact us prior to January 26th, 2012.

Plan Throughput (CAP) Price ($ CDN)
100G 100 Gigabytes/Month 41.95
400G 400 Gigabytes/Month 46.95
UNL Unlimited 55.95

Note: Business DSL plans are NOT affected by this price increase.

Note: Price does not include applicable taxes.

Cheers,

Ian

January 11 2012 goZoom informed our remaining DSL customers that DSL prices were changing

On 11/01/2012 3:15 PM, Ian Fraser wrote:

If you are receiving this email, this information concerns you. PLEASE READ CAREFULLY

Hello

As you may be aware, Bell Canada has convinced the CRTC to allow Bell to change the way that Wholesalers (e.g. goZoom.ca) are billed for DSL High Speed Service which we provide to you.

As a result most DSL customers will see an incremental increase in the cost of their DSL Service. We are only increasing our rates to cover the increased cost, this is not increasing the 'profit' margin of this service.

There is also a change in the monthly "CAP" that users are able to transfer without incurring an "overage fee".

More information will be forwarded on the exact pricing and throughput by the end of this week.

Price changes will be effective Feb 1st, 2012.

Cheers,

Ian

December 7, 2010 goZoom announced plans to exit the DSL market due to the impact of the CRTC's imminent approval of Bell Canada's UBB Tariff



What is UBB and what does it mean to YOU ?
On January 25th 2011 the CRTC approved Bell Canada's tariff application that will FORCE all DSL ISP's to charge their customers HUGE bandwidth 'overage' fees. These charges will go directly to Bell Canada to further pad their already VERY healthy profit margins.
These charges will currently only affect DSL Customers - that is customers that receive High Speed service via the Telephone Line. BUT this is a significant step backward for ALL Canadians because the precedent Bell has set will allow them to increase costs for ALL commercial services in the future AND elliminate small ISP's in the process.


What does this mean to YOU ? Canada is already one of the most expensive developed countries in the world when it comes to Telecommunications fees. If we sit back and allow this to happen we WILL sell our Children's future to monopolistic enterprises.


What should you do ? DO NOT ALLOW THIS TO HAPPEN. Visit the following websites and sign the petition for FAIR Internet now and in the future. ACT or you are in agreement with Bell.
Comments from Independent ISPs
Blog on UBB and the CRTC
Tell the CRTC how you feel about padding Bell Canada's profit margin

The FAQ below has been setup to help answer questions about this decision. If you don't find an answer to your question below please contact us



What this Means: Bell Canada has filed a 'bylaw' (called a Tariff) with the CRTC which will force ALL DSL service providers to charge DSL users significant overage fees should the user exceed 63 Gigabytes per month of Internet Traffic. The overage fee structure makes it very difficult, if not impossible, for a Small service provider to perform the required accounting/billing tasks and still turn a profit on DSL service.

This decision applies only to goZoom customers using Digital Subscriber Line (DSL) for Highspeed, it has no impact to our Fixed Wireless Customers.



How do you know if this affects you? The majority of our customers are using our Fixed Wireless service, which is not affected by this decision. If you receive your highspeed through a radio/antenna mounted on the roof of your home then you are not affected by this decision. If you have a goZoom DSL modem plugged into your telephone line for Highspeed service then you will be affected by this change



Does this mean you're going out of business? No. goZoom remains a thriving, profitable company. Our core business is Fixed Wireless, and the decision to exit DSL service means that we will have more time, and money, to invest into that infrastructure. We've just come to realize that Bell's anti-competitive behavior means that there's no chance for small providers to compete in Bell's market space.



I want to stay with goZoom - what are my options? Customers who switched to DSL from our Wireless service can switch back for a nominal cost. Customers not previously on our Fixed Wireless service may be able to switch to Fixed Wireless dependent on their location





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NEWS
  • 10 Oct 11 goZoom Commercial Highspeed service now available in Arnprior and Renfrew
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  • 30 Jun 11 goZoom Announces New Ottawa River HotSpot System
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  • 06 Dec 10 Mayhew tower is UP. goZoom Highspeed Internet Service is now Available in the Mayhew area(Gillan at HWY 17)
  • 30 Nov 10 Renfrew tower is UP. goZoom Highspeed Internet Service is now Available in the town of Renfrew