January 13 2012 goZoom provides finalized DSL prices to affected customers
On 13/01/2012 11:31 AM, Ian Fraser wrote:
If you are receiving this email, this information concerns you. PLEASE READ CAREFULLY
Hello
Please find below our new DSL Pricing structure.
Customers will be automatically integrated to the Plan that best suites their utilization based on 2011 PEAK utilization.
Overage fee of .50 / Gigabyte will be applied to all overages.
If you have any questions about the plan assignment please contact us prior to January 26th, 2012.
| Plan | Throughput (CAP) | Price ($ CDN) |
|---|---|---|
| 100G | 100 Gigabytes/Month | 41.95 |
| 400G | 400 Gigabytes/Month | 46.95 |
| UNL | Unlimited | 55.95 |
Note: Business DSL plans are NOT affected by this price increase.
Note: Price does not include applicable taxes.
Cheers,
Ian
January 11 2012 goZoom informed our remaining DSL customers that DSL prices were changing
On 11/01/2012 3:15 PM, Ian Fraser wrote:
If you are receiving this email, this information concerns you. PLEASE READ CAREFULLY
Hello
As you may be aware, Bell Canada has convinced the CRTC to allow Bell to change the way that Wholesalers (e.g. goZoom.ca) are billed for DSL High Speed Service which we provide to you.
As a result most DSL customers will see an incremental increase in the cost of their DSL Service. We are only increasing our rates to cover the increased cost, this is not increasing the 'profit' margin of this service.
There is also a change in the monthly "CAP" that users are able to transfer without incurring an "overage fee".
More information will be forwarded on the exact pricing and throughput by the end of this week.
Price changes will be effective Feb 1st, 2012.
Cheers,
Ian
December 7, 2010 goZoom announced plans to exit the DSL market due to the impact of the CRTC's imminent approval of Bell Canada's UBB Tariff
The FAQ below has been setup to help answer questions about this decision. If you don't find an answer to your question below please contact us
What this Means: Bell Canada has filed a 'bylaw' (called a Tariff) with the CRTC which will force ALL DSL service providers to charge DSL users significant overage fees should the user exceed 63 Gigabytes per month of Internet Traffic. The overage fee structure makes it very difficult, if not impossible, for a Small service provider to perform the required accounting/billing tasks and still turn a profit on DSL service.
This decision applies only to goZoom customers using Digital Subscriber Line (DSL) for Highspeed, it has no impact to our Fixed Wireless Customers.
How do you know if this affects you? The majority of our customers are using our Fixed Wireless service, which is not affected by this decision. If you receive your highspeed through a radio/antenna mounted on the roof of your home then you are not affected by this decision. If you have a goZoom DSL modem plugged into your telephone line for Highspeed service then you will be affected by this change
Does this mean you're going out of business? No. goZoom remains a thriving, profitable company. Our core business is Fixed Wireless, and the decision to exit DSL service means that we will have more time, and money, to invest into that infrastructure. We've just come to realize that Bell's anti-competitive behavior means that there's no chance for small providers to compete in Bell's market space.
I want to stay with goZoom - what are my options? Customers who switched to DSL from our Wireless service can switch back for a nominal cost. Customers not previously on our Fixed Wireless service may be able to switch to Fixed Wireless dependent on their location